Privacy Policy

Last updated: 27 May 2025
 

We respect your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, store and disclose your information in accordance with the Australian Privacy Act 1988 (Cth).

1. What Information We Collect

We may collect personal information such as:

• Your name, email address, postal address and phone number

• Order and purchase details

• Shipping information

• Any communication you have with us

2. How We Use Your Information

We use your information to:

• Process and fulfil orders

• Provide customer support

• Communicate with you about your order or our business

• Improve our products and services

3. Google Customer Reviews

We participate in the Google Customer Reviews program. After you place an order, Google may send you an email inviting you to review your shopping experience. To enable this, we may share the following details with Google:

• Your email address

• Your order ID

• Your country of delivery

• Your estimated delivery date

This information is used solely to invite you to leave a review and is processed in accordance with Google’s Privacy Policy.

You are not required to participate, and no additional emails will be sent unless you opt in.

4. Data Storage & Security

We store your data securely and take reasonable steps to protect it from misuse, loss or unauthorised access.

5. Third-Party Services

We may use trusted third-party services such as WIX, payment providers, and Google for operating and analysing parts of our website and business. These services are only given the data they need and are required to handle your data securely.

6. Accessing or Updating Your Information

You may request access to or correction of your personal information at any time by contacting us.

7. Contact Us

If you have any questions about this policy or how we handle your data, please contact:

Lizzie Buscaino
Email: info@piccoloedibles.com.au